Please find below the pick-up procedures for this season’s Hakuba Goryu & Hakuba47 Joint Season Pass and Hakuba Valley All-Mountain Season Pass. As the pick-up process varies depending on how you purchased your pass, please review the details carefully before visiting.
1. Online Purchases (Hakuba Goryu & Hakuba47 Pass)
Pick-up QR codes are being sent out sequentially via email starting Wednesday, November 11.
- Pick-up Location: Escal Plaza 2F, Automated Ticket Machine (scan your QR code to issue your pass)
- Pass Perks: After issuing your season pass, please visit the Ticket Center counter to receive your season pass perks.
- Note: If you cannot find your QR code or have not received the email, please speak with staff at the Ticket Center counter.
2. In-Person / Mail Purchases (Hakuba Goryu & Hakuba47 Pass)
- Pick-up Location if you purchased at Hakuba Goryu: Escal Plaza 2F, Ticket Center Counter
- What to Bring: Your exchange voucher
- Note: If you purchased through Hakuba47, please contact Hakuba47 directly.
3. Hakuba Valley All-Mountain Season Pass
- Start Date: Pick-up begins on Friday, November 13
- Pick-up Location: Escal Plaza 2F, Ticket Center Counter
- What to Bring: Photo ID and your QR code
Hours & Building Access Notice
- Reception Hours: 8:30 AM – 4:30 PM
- Building Entry: Escal Plaza is closed for the off-season through Friday, November 20. When visiting, please open the main entrance doors manually to enter the building.
All of our staff look forward to welcoming you this winter!
