English:
Recently, lift tickets for our ski resort have been listed on second-hand trading platforms and resale websites—including Xianyu (闲鱼), Xiaohongshu (小红书), and Mercari—at prices significantly below official rates. Some of these tickets were purchased using fraudulently obtained credit cards. Upon notification from credit card companies, our resort immediately invalidates all associated QR codes and lift tickets.
- Tickets Purchased Outside Official Channels: Lift tickets purchased from sources other than our official website or authorized ticketing counters will be invalidated and will not be accepted for access.
- No Refunds or Compensation: We will not provide exchanges, refunds, or compensation of any kind for invalidated lift tickets.
- Disputes with Sellers: Should you encounter any transaction issues or disputes, please contact the customer support of the platform where you made the payment.
- Prohibition of Commercial Resale: The commercial resale of our lift tickets is strictly prohibited. In severe or malicious cases, we will report the matter to the police or pursue legal action.
Please ensure you purchase your lift tickets exclusively through our official ticketing website or official ticketing counters.
中文
【重要】【重要】二手平台、转卖网站购买的雪票可能作废,不予补偿。请通过官方渠道购买。
近期,本滑雪场的雪票(缆车票)被以远低于正规价格的价格挂在闲鱼、小红书、Mercari(煤炉)等二手交易平台及转卖网站上。其中包含使用被盗刷信用卡购买的票券。接到信用卡公司的通知后,本滑雪场会将相关二维码及雪票作废。
- 本滑雪场将作废通过非官方网站、非官方窗口渠道购买的雪票。
- 对于无法使用的雪票,本滑雪场不予换票、退款,也不提供任何赔偿。
- 如遇交易纠纷,请直接咨询您付款的平台。
- 禁止以营利为目的转卖雪票。情节恶劣者,我们将报警或采取法律措施。
请务必通过本滑雪场官方购票网站或官方窗口购买。
【エイブル白馬五竜&Hakuba47マウンテンリゾート】